How do I see a live Chat on Top Hat?
The Chat Support button is visible and functioning for the courses. Please note that, in order to see the Chat Support button, students must be logged in to their Top Hat accounts and be inside the actual course.
To access Chat Support, they must click on the “?” button on the upper-right side of their course screen and click on “Live Chat” on the drop-down menu that appears.  See screenshot of your view: