Online Exam

Your initial room scan is completed by artificial intelligence (computer software).   Once the Artificial Intelligence deems your site it fine to move forward you will be permitted to log into the room (assuming you have shown your ID etc).  Your exam site will also be reviewed by a proctor.   Changes to the original scan will …

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Online Exam

Frequently Asked Questions

What is a Room Scan and how do I do it?

What technical standards must my desktop or laptop computer meet in order to take this examination?

What type of Identification do I need to present when I start to write the examination?

I understand I will be recorded and viewed, from time to time, while I take the examination. I do not want to be recorded.

Can multiple people write the examination in the same room?

What happens if my internet connection goes out?

Can I have a snack and a drink while I write the examination?

What do I do if I cannot meet these standards for computer equipment?

Can I take this examination using a mobile phone or tablet?

Do I have to use all of the trial tests?

Can I read the questions aloud; can I talk to myself during the exam?

I have been advised by my power supplier that I will not have power on the date of the exam. Now what?

What information is collected during the duration of the examination?

Can I take scrap paper into the room?

What happens if I have trouble logging in to write the examination?

If I just do not “show up” or “sign in” for the examination am I then scheduled for the next examination?

If I am disqualified from the Examination, will I receive a refund?

Can I use the washroom during the examination?

How long do I have to write the examination?

What time will I write the examination?

Can I use a calculator or the calculator function on my computer?

I want to write the examination like before, with paper, and go to an examination site to do it.

What happens if I have a technical question when I am writing the examination?

What happens if I do not understand the examination content and I have a question for the proctor?

What happens if I cannot get my equipment to work on the day of the examination?

When I complete my room scan, show my identification and the scan of my computer is completed is that included in the 3.5 hours allocated to write the examination?

What must my room and desk be like where I take the examination?

My computer does not meet the requirements. Now what?

What do I enter as a CTFNno?


Volunteers are an important part of the Canadian Diabetes Educator Certification Board. Their knowledge about Diabetes has enabled the Canadian Diabetes Educator Certification Board to be what it is. 

Registration for the 2024 CDECB Exam and submission of Credit Portfolio is open. 

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