Online Exam Writing

Your initial room scan is completed by artificial intelligence (computer software).   Once the Artificial Intelligence deems your site it fine to move forward you will be permitted to log into the room (assuming you have shown AI your ID etc).  Your exam site will also be reviewed by a Proctor.   Changes to the original scan …

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Online Exam Writing

Frequently Asked Questions

What is a Room Scan and how do I do it?

Do I have to use all of the trial tests?

Can I download the Top Hat platform onto more than one computer?

The Top Hat instructions say you cannot leave the room until you hand in the exam and the CDECB instructions say that you can leave to use the washroom. Please explain.

Can I read the questions aloud; can I talk to myself during the exam?

How do I get to my exam on exam day?

What do I enter as a CTFNno?

Can I take scrap paper into the room? UPDATED

Can I use a calculator or the calculator function on my computer? UPDATED

What happens if I have trouble logging in to write the examination?

What must my room and desk be like where I take the examination? UPDATED

Can I take this examination using a mobile phone or tablet?

What happens if I cannot get my equipment to work on the day of the examination?

What technical standards must my desktop or laptop computer meet in order to take this examination?

I have been advised by my power supplier that I will not have power on the date of the exam. Now what?

When I complete my room scan, show my identification and the scan of my computer is completed is that included in the 3.5 hours allocated to write the examination?

What information is collected during the duration of the examination?

What happens if my power “flickers” during the examination and my computer goes off?

What type of Identification do I need to present when I start to write the examination?

What do I do if I cannot meet these standards for computer equipment?

I understand I will be recorded and viewed, from time to time, while I take the examination. I do not want to be recorded.

Should I write the examination in French or English?

My computer does not meet the requirements. Now what?

Can I have a snack and a drink while I write the examination?

Can multiple people write the examination in the same room?

I want to write the examination like before, with paper, and go to an examination site to do it.

How long will it take to get to the “start” button to begin my exam?

If I am disqualified from the Examination, will I receive a refund?

How long do I have to write the examination?

If I just do not show up for the examination am I then scheduled for the next examination?

What happens if I do not understand the examination content and I have a question for the proctor?

What happens if I have a technical question when I am writing the examination?

Can I use the washroom during the examination?

What happens if my internet connection goes out?

What time will I write the examination?


Volunteers are an important part of the Canadian Diabetes Educator Certification Board. Their knowledge about Diabetes has enabled the Canadian Diabetes Educator Certification Board to be what it is. 

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