Online Exam Writing

Following the examination, each question is analyzed statistically. Those questions that did not discriminate well between successful and unsuccessful candidates are removed and are not calculated in candidates’ scores. Examination results will be released only to individual candidates in writing, delivered by Canada Post regular delivery mail, within six to eight weeks after the examination …

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Online Exam Writing

Frequently Asked Questions

I just wrote the exam.  When will I get the results?

How do I receive my results?

What is the exam pass/fail score? 

So, if I am not successful, how do I know what to study for the next time I write the exam?

How do I ensure I have stable internet connection?

Can I take this examination using a mobile phone or tablet?

What technical standards must my desktop or laptop computer meet in order to take this examination?

Can I just go somewhere and get a free wifi connection?

What do I do if I cannot meet these standards for computer equipment?

My computer does not meet the requirements. Now what?

What happens if my internet provider experiences an outage?

Does it matter what internet connection I use to take my practice test?

I clicked the “Hand In” Button at the bottom of the examination or in the upper – right corner of the test window.

Can I use a library hot spot?

Can I use the washroom during the examination?

When I am logging into the screen recording of the exam I cannot get past the screen below.

What happens if I have trouble logging in to write the examination?

What happens if I do not understand the examination content and I have a question for the proctor?

What is a Room Scan and how do I do it?

I accidentally closed the examination.

Can I take scrap paper into the room?

What happens if my internet connection goes out?

What must my room and desk be like where I take the examination?

How do I get to my exam on exam day?

If I just do not “show up” or “sign in” for the examination am I then scheduled for the next examination?

How long do I have to write the examination?

What time will I write the examination?

Can multiple people write the examination in the same room?

What information is collected during the duration of the examination?

Should I write the examination in French or English?

What happens if I have a technical question when I am writing the examination?

What happens if I cannot get my equipment to work on the day of the examination?

Can I have a snack and a drink while I write the examination?

What type of Identification do I need to present when I start to write the examination?

Can I read the questions aloud; can I talk to myself during the exam?

I ran out of time and did not get to finish my examination.

I have been advised by my power supplier that I will not have power on the date of the exam. Now what?

I understand I will be recorded and viewed, from time to time, while I take the examination. I do not want to be recorded.

Do I have to use all of the trial tests?

The Top Hat instructions say you cannot leave the room until you hand in the exam and the CDECB instructions say that you can leave to use the washroom. Please explain.

How long will it take to get to the “start” button to begin my exam?

When I complete my room scan, show my identification and the scan of my computer is completed is that included in the 3.5 hours allocated to write the examination?

Can I download the Top Hat platform onto more than one computer?

If I am disqualified from the Examination, will I receive a refund?

Can I use a calculator or the calculator function on my computer?

I want to write the examination like before, with paper, and go to an examination site to do it.

What do I enter as a CTFNno?

How do I know how much time I have?


Volunteers are an important part of the Canadian Diabetes Educator Certification Board. Their knowledge about Diabetes has enabled the Canadian Diabetes Educator Certification Board to be what it is. 

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